Privacy Policy — MT: Stock Count & Scan
Last updated: 27 August 2026. Developer: Merchant Tools. Contact: support@merchanttools.eu.
What the app does
MT: Stock Count & Scan lets merchants count physical inventory with a phone camera, review discrepancies against Shopify, and apply the resulting inventory adjustments. To do so it keeps a temporary copy of the variants being counted.
Data we store
- Store data: the store domain, an access token (encrypted at rest) and the app settings.
- Count data: for each count session, the location name, product and variant titles, SKUs, barcodes, unit costs, expected and counted quantities, the device name typed by the merchant, and a log of scans. Kept for the retention period of the plan (30 days to 2 years), then deleted.
- Write log: a record of every inventory adjustment sent to Shopify (date, number of variants, result).
We do not collect or store customer personal data (names, emails, addresses, orders). Camera images are decoded on the device by the browser and are never uploaded.
Permissions
The app requests read_products, read_inventory, read_locations to list what to count, and write_inventory which is used only when the merchant explicitly applies a count. The app never modifies products, prices, orders or customers.
Where data is processed
Servers are hosted by Fly.io in Paris (France) and the database by Neon in Frankfurt (Germany), both within the European Union.
Retention and deletion
- When the app is uninstalled, all data for that store is deleted immediately, and again on Shopify's
shop/redactrequest 48 hours later. - We honor Shopify's
customers/data_requestandcustomers/redactwebhooks; as we hold no customer data, these return an empty record.
Sharing
We do not sell or share data with third parties. Data is only processed by our hosting providers (Fly.io, Neon) under their data-processing terms.
Changes
We may update this policy; the date above indicates the latest version. Questions: support@merchanttools.eu.